Exchange Policy
Exchange & return policy
Not quite right? We'll make it right.
We want you to feel unstoppable, unphased and uncontained, which means being 100% happy with your order. If something isn't right, we offer exchanges, store credit or refunds under the conditions below.
14 days
from delivery to request an exchange or return
Exchange, credit or refund
depending on your item and order
5–7 days
to ship your new item once we receive yours
Eligibility
- Requests must be made within 14 days of delivery.
- Items must be unused, unworn, free of deodorant stains, and returned in original packaging with tags attached within 14 days of approval.
- Exchanges are only available for items of equal or lesser value (store credit is issued for any price difference).
- Final sale and custom-made items are not eligible for exchange.
- Original shipping costs are non-refundable.
How to start an exchange
Step 1Send a requestEmail weareuncontainable@gmail.com or DM us on Instagram with your order number and item details.
Step 2Get instructionsWe'll send your return authorization and shipping details.
Step 3Ship your itemUse a trackable shipping method. Return shipping is the customer's responsibility.
Step 4We process itOnce received and inspected, we ship your new item within 5–7 business days.
Damaged or defective?
Contact us within 7 days of delivery with photos, and we'll replace it at no extra cost.
International orders
We currently only accept exchanges within the U.S. International customers can return items for store credit to use on a future purchase.
Questions? We're here to help.
Email us with your order number and we'll sort it out.
Email usweareuncontainable@gmail.com